Helpdesk Performance Dashboard
Hello PBI Community,
I present Helpdesk Performance Dashboard. The dashboard captures monthly performance of a Helpdesk Company.
The dashboard follows a business dashboard layout with:
- Executive View
- Detailed View
The Executive view has a modern approach to KPIs and single year slicer highlight in the KPI cards
Navigation Panel Available
MOM change based on slicer selection
The Detail view provides modern touch to the detail table with DAX involving SVG to capture pill colored by Severity
Conditional formation on the ticket status
1 Reply
- Hi Shanrguff,I hope this message finds you well.I came across your "Helpdesk Performance Dashboard" in the Data Stories Gallery and I am absolutely amazed by your work. The visual layout, color palette, and corporate design you created are outstanding and extremely professional.I am currently studying Power BI and trying to improve my dashboard design and modeling skills. I would love to explore how you structured this report. If possible, would you be open to sharing the .pbix file template with me for learning purposes?I completely understand if you cannot share it due to data privacy or intellectual property, but any tips or guidance you could provide would be highly appreciated.Thank you so much for inspiring the community with your great work!Best regards,
Adalton_dpb
