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RafalK
Icon for Advocate IV rankAdvocate IV
9 years ago

Customer Survey Analysis

Customer Survey Analysis is used to check how the client evaluates different stages of the purchasing process.

This can be applied to any shop/vendor.

The analysis concentrates on the scores (from 0 to 10) provided by new and current customers. It is performed for four countries.

 

The first page of the dashboard shows overall score plus a distinction on what was the score for new and current clients.

The lower part of the page shows how different areas were evaluated.

 

The second page shows a combination of scores from new and current customers on one graph. The user can select a country or use a timeline filter to select when the survey has been performed.

 

 

 

 

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