Consumer Complaints Dashboard

Consumer Complaints Dashboard

This Power BI dashboard analyzes consumer complaint data from the Consumer Financial Protection Bureau (CFPB). It provides an overview of complaint trends, complaint distribution by state, reported products and issues, submission channels, and company response status.

The dashboard includes KPI cards, trend analysis, a geographic map, bar charts, and donut charts to help users explore the data through interactive filters.

Built with:

Power BI Desktop
Power Query
DAX

Highlights:

Complaint trend over time
Complaints by product and issue
Complaint distribution across U.S. states
Submission channels
Company response analysis
Interactive filtering

This dashboard was created as a practice project to improve data visualization and dashboard design using Power BI.

eyJrIjoiZGJmYmZiNjMtMjU5My00OTIwLTkwZjEtZDk2MzM5NDJiYTYxIiwidCI6IjQ1ZTgwZWNmLTU4Y2YtNDM1ZC05OGZmLTgxZWMxMTM3ZmVkMyJ9

Business