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Data Activator Other User not recieving Email
I have a Data Activator Reflex that is supposed to send an email to myself and a coworker but he is not getting the triggered email. We both have the same email domain. Is this a common problem?
1 Reply
- AnonymousNot applicable
Hi aquigley ,
First I would like to check with you if you are testing your trigger by selecting 'Send me a test alert'. If so, this is normal because the test alert will always go to you, regardless of the recipient field in the Act card.
If you are not testing, but sending emails due to event triggering, then we need to do more troubleshooting:
1. First of all, please check that your coworker's email address is filled in correctly.
2. If it is correct, ask your coworker to ensure that there are no domain-level email filters or rules that might be blocking or redirecting the emails and ask your coworker to check their Spam or Junk folder to see if the emails are being routed there. Because there may be any specific settings in your coworker's email account that would block receiving emails from Data Activator.
3. Also you mentioned 'We both have the same email domain'. Can you please confirm if you and your colleague are using the internal email address in the same Fabric tenant, or is it just that your emails have the same suffix?
Solved: Data Activator - Reflex-No email received - Microsoft Fabric Community
Data Activator limitations - Microsoft Fabric | Microsoft Learn
4. If none of the above is the cause of the problem, could you check to see if there are any error codes? If you can find any error codes, you can try to find the appropriate solution in this document:
Troubleshooting errors in Data Activator - Microsoft Fabric | Microsoft Learn
5. Alternatively, you could try deleting the existing Reflex and recreating the Reflex to see if the problem is resolved.
Best Regards,
Dino Tao
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