Forum Discussion
Microsoft EmployeeCreating ICMs via Activator
Hi Anonymous I alrady tried that but there's no option for ICM in suggested solutions
And when I try to go to help desk, it sends me an internal unrelated tech support page. Is there a proper link for support?
Hi iremugurlu,
I understand this is blocking your progress.
I recommend submitting a support ticket with Microsoft so the appropriate team can investigate further. To raise a support ticket, please follow the steps outlined in the following guide:
https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket
Microsoft EmployeeHi Anonymous I alrady tried that but there's no option for ICM in suggested solutions
And when I try to go to help desk, it sends me an internal unrelated tech support page. Is there a proper link for support?
Hi iremugurlu ,
It looks like the Help Desk option may be redirecting incorrectly in your case. I would suggest raising a support request using the official support channel below so the support team can investigate your ICM issue in detail:
https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket
This should route you to the appropriate team even if ICM is not explicitly listed in the options.
Thanks.
- iremugurlu
I'm directed to partner centre throgh that link which is not about Microsoft Fabric at all.. It's crazy that I can't even open a support ticket internally and there's 0 documentation about this.. I'm really wasting time here. Isn't there a simple link for creating incident or ticket?