Forum Discussion
Voucher code in message removed
Hi there,
I received a voucher in the mail today morning and I tried scheduling an exam but it was unsuccessful.
When I tried a few hours later, the message with the voucher was removed from my profile.
Did any one face the same?
5 Replies
Hello soumyasun,
Thank you for reaching out. This isn't something we have experienced before. Can you please send an email to [email protected] outlining what happened and include screenshots, if possible.
Thank you,
Natalie H.
Community Manager
I dont have any screenshot, is it possible to check if I am submitted the request correctly? or if a voucher was sent to me or not?
Hello soumyasun,
Kindly send an email to [email protected] and they will be able to securely communicate with you.
Best,
Natalie H.
Community Manager
Hi Natalie, I have received the voucher but I am not able to apply the exam Voucher due ESI 50% Discount DAC. how can I proceed
Hello soumyasun,
You will need to remove the 50% discount and then apply your 100% voucher.
I hope that helps.
Best,
Natalie H.
Community Manager
