Request for Assistance: Unresolved Data Days Certification Voucher Issue

Hello Microsoft Fabric Community Team,

I am reaching out through the Community Feedback forum because I have been unable to resolve an issue with my Data Days certification voucher through the regular support channel.

I am currently using my original Microsoft account normally. However, when I try to redeem my voucher, the system reports that it is expired or has already been redeemed.

I would like to clarify that I have never redeemed or used this voucher, nor have I scheduled or taken any certification exam with it.

I have already contacted the Fabric Community voucher support team and provided the relevant information, but the issue remains unresolved.

I would sincerely appreciate the team's assistance with:

1. Reviewing the current status of my voucher.
2. Clarifying why it is being reported as expired or already redeemed.
3. Investigating the redemption status.
4. Checking whether the voucher can be reactivated or replaced as an exception.

I understand that voucher campaigns are subject to specific terms and conditions. I am simply requesting a review of my individual case and assistance in resolving this issue.

Thank you for your time and support.