Forum Discussion
Gateways - List Gateways REST API return wrong OnPremises gateway version number
Hi PhilippeDuroche,
Thank you for sharing your observation, it's valid and appreciated.
The behavior you're seeing is a known issue caused by a metadata synchronization delay between the Fabric Admin Portal and the Fabric REST API. After a gateway update, the Admin Portal usually shows the latest version right away, but the REST API (specifically the GET /v1/gateways endpoint) might still display an older version due to backend caching or delays.This is typically temporary, and the API should update to the correct version within a few hours.
If the difference lasts more than 24 hours, it could indicate a deeper sync or caching issue. In that case, please submit a support ticket through the Microsoft Support Portal so the team can investigate. Also, make sure the API request is using the right tenant and gateway ID, especially if you have multiple gateways or clusters in your environment.
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
Thank you.
Community SupportHi PhilippeDuroche,
Thank you for sharing your observation, it's valid and appreciated.
The behavior you're seeing is a known issue caused by a metadata synchronization delay between the Fabric Admin Portal and the Fabric REST API. After a gateway update, the Admin Portal usually shows the latest version right away, but the REST API (specifically the GET /v1/gateways endpoint) might still display an older version due to backend caching or delays.This is typically temporary, and the API should update to the correct version within a few hours.
If the difference lasts more than 24 hours, it could indicate a deeper sync or caching issue. In that case, please submit a support ticket through the Microsoft Support Portal so the team can investigate. Also, make sure the API request is using the right tenant and gateway ID, especially if you have multiple gateways or clusters in your environment.
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
Thank you.
Thank you for your answer, I appreciate it.
About the 24hrs period to wait for cache refresh, some of my version numbers in the API are as old a a month ago. Clearly something is not working as intended.
I opened a bug on the Fabric Portal.
- v-sgandrathi
Hi PhilippeDuroche,
Thank you for the update. Since you have raised a support ticket in the Fabric portal, a specific engineer from the Microsoft team will work with you to resolve the issue.
Thank you for being part of the Community Forum.