SharePoint Shortcut showing no Content

Hey mkjit256​ ,

this is usually one of these:

1. Delegated vs. app permissions – If your SharePoint connection is using an app-only/service principal auth method rather than your own delegated login, it can browse the site and see the folder structure but fail to enumerate files if permissions weren't explicitly granted at the library level, not just the site level.
2. Broken/synced files showing as empty – If the "Shared Documents" folder has files synced via OneDrive client or has some in a "pending" state, the shortcut browser sometimes shows nothing even though the web UI displays content, this is a caching mismatch between SharePoint's Graph API response and what you see in browser.
3. URL trailing slash or casing – Since you're using the sites/sitename pattern, double check there's no trailing slash and the site name casing matches exactly. Fabric's shortcut connector can silently fail to traverse if there's a mismatch.
4. Folder-level unique permissions – If someone broke inheritance on subfolders inside Shared Documents (common in larger orgs), the connector account may see the parent folder exists but can't read into it, this shows as "No Content" rather than an access-denied error, which is misleading.

Fastest way to isolate it: try creating the shortcut against a brand new, simple test folder with no nested subfolders or broken permissions. If that works, it confirms it's a permissions/inheritance issue on your actual folder, not a connector bug.

Hi mkjit256​ 

Have you had a chance to look through the responses shared earlier? If anything is still unclear, we’ll be happy to provide additional support.

Hi mkjit256​ 

What happens if when you create the new shortcut on the connection page, create a new connection to the Sharepoint site to see if that resolves your issue?

seems like my url is not a site, the whole pattern where my files exist is:

https://companyname.sharepoint.com/sites/BIA/Ops/Forms/AllItems.aspx?id=%2Fsites%2FBIA%2FOps%2FPowerBI%20Data%2FOutput&viewid=a***7%2Ge515%2D4661%2D8581%2D3aa9d5c5f7e1&newTargetListUrl=%2Fsites%2FBIA%2FOps&viewpath=%2Fsites%2FBIA%2FOps%2FForms%2FAllItems%2Easpx

from my research it seems like BIA is the Sharepoint Site, Operations is the Document Library and PowerBI Data/Output is the folder.

what i am providing in the connection is https://companyname.sharepoint.com/sites/BIA but still having an empty folder. 

is it supported to create a shortcut using such url pattern? if not where do you suggest that i put my files into?

Fabric only lists stuff from the site’s standard Documents library, and it works only when you’re signed in with the same account that can see it in the browser.

When Shared Documents looks empty, just open that library with that account, check the files really live in Documents, then make the shortcut again from Files → New shortcut → OneDrive or SharePoint folder.

Hi mkjit256​ 

The URL format https://tenant.sharepoint.com/sites/sitename is valid for a SharePoint site. Since the connection is authenticating successfully but the Shared Documents library appears empty in the Fabric shortcut picker, this looks more like an issue with how the SharePoint library/folder is being enumerated rather than an authentication failure.

Please verify the below following:

• The URL is the actual site URL, not a subsite or hub site.
• The account used for the Fabric connection has access to the Shared Documents/Documents library and the target folder.
• The files are located in the standard document library and not in an unsupported SharePoint location.
• If possible, try creating the shortcut from Files → New shortcut → OneDrive or SharePoint Folder and expand Shared Documents to see whether the folders appear.

Useful links: Create a OneDrive or SharePoint shortcut - Microsoft Fabric | Microsoft Learn

https://community.fabric.microsoft.com/discussions/ac_generaldiscussion/lakehouse-shortcut-sharepoint-files-disappearing/5143364/replies/5148338