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ZJoe's avatar
ZJoe
Frequent Visitor
1 year ago
Solved

Schedule a notebook to run automatically failed with the error code "InternalError"

Hello guys:     I've developed a Fabric notebook for a specific mail sending task, and I've been scheduled it to run automaticlly(every Mon). but the last two run have failed, with a error code "Int...
notebook
  • ZJoe's avatar
    ZJoe
    1 year ago

    Hi govindarajan_d  Anonymous 

    After a period of investigation, Microsoft support gave feedback yesterday that the issue was indeed the result of a bug. They said that my notebook name has some unsupported characters, such as Chinese characters, etc., and there is a parameter in their product that doesn't support those characters, so it will fail to run.

    They will be working on a fix for this issue and the ETA is at the end of March. The current solution is to use only ASCII characters in the notebook name, in which case everything works fine!

ZJoe's avatar
ZJoe
Frequent Visitor
1 year ago

Hello govindarajan_d 

 

I make a copy of the notebook for test.

 

For first thing, I open the notebook, select the default environment, it shows a notification of "Update environment to Workspace Setting", then I change it back to my custom environment, also it shows a notification of "Update environment to py_env_1.3". after that, I set a schedule for it, and when reaching the specified time, the run is failed as before.

For second thing, it seems even stranger and I notice I missed it in the problem description. 

All the error runs by schedule only show in the Monitor panel, none of them shows in the View all runs, as if it's not running at all, see below. so again, except the information of "InternalError" shows in the Monitor panel, I can't find more helpful information..

 

govindarajan_d's avatar
govindarajan_d
Icon for Super User rankSuper User
1 year ago

Hi ZJoe,

 

Ok. We can definitely say that the spark session itself did not start and the problem is in the environment. 

 

I would suggest creating a new environment with the same setting and see if that works ( this is all trial and error method at this point, since the obvious process doesn't seem to happen 😅 ).

 

Also, I would recommend creating a MS Ticket since this seems to be  a bug. 

  • ZJoe's avatar
    ZJoe
    Frequent Visitor
    1 year ago

    Thanks for your suggestions govindarajan_d 

     

    I have created a MS ticket and will try to create a new same environment later. I'll update here as soon as there's new information from MS support.

     

    Thanks again~

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi ZJoe ,

    Has your issue been resolved after raising a support ticket? If so, kindly share the solution and mark it as accepted to assist other members in finding it more easily.


    Thank you for being a part of Microsoft Fabric Community Forum!