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Anonymous
Not applicable

Issue with refresh of data by another user

Hi,

 

I shared a report with another user / developer in my team.

I gave her administrator rights both to data set and report but despite this fact she cannot edit scheduled refresh options or even refresh data on demand.

Do You know what could be the reason?

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Anonymous
Not applicable

Hi,

 

I hope I finally found what's the reason of such status.

It's becase probably two administrators cannot have the access to these functionalities in the same time.

One of them has to take over settings from another one:

 

jagger3_0-1629541003027.png

 

When I raised the question on the forum I simply had no knowledge how the settings options looks like from the side of my colleague.

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10 REPLIES 10
Shubhabrata
Frequent Visitor

Its been almost 3 years and do we have any solution here?

 

I have a Power BI Report which I have published in a Premium Workspace. I am the Developer of the Report. Specific Users have been given access to the Report. I have added a button on the Report which will allow them to refresh the entire report when clicked/pressed. Now the issue is when I click the button, it works but when the Users click on it, it says 'Unsuccessful'. What could be the issue and how can this be fixed?

I tried with someone else who already has Pro license and even she cannot refresh it from the Report.

v-jayw-msft
Community Support
Community Support

Hi @Anonymous ,

 

Can you manage scheduled refresh on your side?

 

Best Regards,

Jay

Community Support Team _ Jay
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Anonymous
Not applicable

I can manage schedule refresh.

The problem is that my friend with whom I share the report / set of dat cannot:

jagger3_0-1629326599554.png

 

Anonymous
Not applicable

Hi,

 

I hope I finally found what's the reason of such status.

It's becase probably two administrators cannot have the access to these functionalities in the same time.

One of them has to take over settings from another one:

 

jagger3_0-1629541003027.png

 

When I raised the question on the forum I simply had no knowledge how the settings options looks like from the side of my colleague.

arvindsingh802
Super User
Super User

You have to add her as Admin/Member/contributer to the workspace where you have published the report then only she will be able to perform the required activities.

 

I belive it is not a personal workspace.

 

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Anonymous
Not applicable

Hi,

 

she has admin access to the workspace:

jagger3_0-1629132783944.png

although I noticed that in the setting of this workspace it is marked Pro option while we have Premium per user licenses bought:

jagger3_1-1629132823351.png

By the way I wonder why it's displayed trial version at the top bar because the administrator of our MS365 insured me that he bought 2 Premium licenses for us.

 

According to You last question I hope it's personal workspace, as this is shown above?:

jagger3_2-1629132975101.png

 

Thanks @Anonymous for sharing information in details
I forgot to ask this at beginning, Can you confirm she also have Power BI Pro/Premium Per User assigned to her.

As without it She will not be able to do required activities.

 

 

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Greg_Deckler
Super User
Super User

@Anonymous Is she an Owner of the workspace where the report is published?


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Anonymous
Not applicable

She is an administrator as well as me.

The report is published to separately created workspace named "Dane sprzedażowe".

Anonymous
Not applicable

Hi Greg,

 

I created this workspace, but both for workspace and for report / set of data, she has admin / owner access:

jagger3_3-1629133245494.png

 

jagger3_4-1629133502784.png

 

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