Power BI report server upgraded to Version1.16.8420.13742(January 2023)

[shaikRabbani]

Power BI report server upgraded to Version1.16.8420.13742(January 2023).
But we are not able to connect the report server, getting below error.

OS : Windows server 2012 R2

[josef78]

Windows server 2012 R2 is out of support long ago, and out of extended support.

Install PBIRS on supported version of Windows Server, and then connect to ReportServer Database and add to scale-out deployment of PBIRS. After reinstall this server and rejoin to scale-out deployment.

[shaikRabbani]

Report server Instance and connect options are grayed out. can any one help on this.

We want to upgrate it from january 2023 to may 2023.

[v-xiaoyan-msft]

Hi @shaikRabbani ,

Based on the error message “Report Server WMI provider error：invalid namespace”.

Please ensure that the Windows Management Instrumentation (WMI) service is running and set to automatic start. You can do this by going to the Services console, finding the "Windows Management Instrumentation" service, and checking its status and startup type. You may also checkn that the account running the Report Server Windows Service has the necessary permissions to access the WMI namespace. You can do this by checking the security settings for the "root\Microsoft\SqlServer\ReportServer" namespace in the WMI Control console.

You can try re-registering the WMI namespace for the Report Server by running the following command in an elevated command prompt: `mofcomp "%ProgramFiles%\Microsoft SQL Server\MSRS13.MSSQLSERVER\Reporting Services\ReportServer\bin\ReportingServicesWMIProvider.mof"`

Sometimes, restarting the Report Server Windows Service can resolve the issue. You can do this by going to the Services console, finding the "SQL Server Reporting Services" service, and restarting it.

For more you may refer to:

WMI Provider Error Invalid Namespace – SQLServerCentral Forums

Best regards.
Community Support Team_Caitlyn

[shaikRabbani]

Report server Instance and connect options are grayed out. can any one help on this.

We want to upgrate it from january 2023 to may 2023.