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Anonymous
‎05-02-2019 08:57 PM

How to create a support ticket in Power BI

If you are a Power BI Pro user and looking for some support from Microsoft Power BI support team, raise a ticket.

  1. Go to http://support.powerbi.com
    2019-05-03 09_13_55-How to create a support ticket in Power BI - Word.png
  2. Scroll towards the bottom of this Page. Under Still having issues, click CREATE SUPPORT TICKET.
    2019-05-03 09_14_47-How to create a support ticket in Power BI - Word.png

         Note: Pro Users get free support.

  1. Once you click on it, you will be re-directed to https://powerbi.microsoft.com/en-us/support/pro/ 
    2019-05-03 09_16_20-How to create a support ticket in Power BI - Word.png
  2. You can search for the issue. If the issue is already listed, it will display. It will also give you an option to SUBMIT A TICKET
    2019-05-03 09_18_03-How to create a support ticket in Power BI - Word.png

  3.  Click on CONTINUE TO SUPPORT TICKET. You will be redirected to https://powerbi.microsoft.com/en-us/support/pro/ticket/
    2019-05-03 09_19_44-How to create a support ticket in Power BI - Word.png

Once you submit the ticket, you will get an email from support@mail.support.microsoft.com. Someone from the  Microsoft support team will contact you.

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