Iphone 16 pro searching

[Konrad8484]

Hi,

I have a problem with searching any rsports in PBI app.

When i click search icon then aplication frozing.

I tried on another Iphone 16pro its same. Every thing is ok on Iphone 14 pro or without pro.

Can you help me?

[v-sathmakuri]

Hi @Konrad8484 ,

I hope the information provided is helpful. Feel free to reach out if you have any further questions or would like to discuss this in more detail. If responses provided answers your question, please accept it as a solution so other community members with similar problems can find a solution faster.

Thank you!!

[v-sathmakuri]

Hi @Konrad8484 ,

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If the responses has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.

Thank you!!

[v-sathmakuri]

Hi @Konrad8484 ,

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you!!

[rohit1991]

Hi @Konrad8484 ,
The issue you're encountering with the Power BI app freezing when using the search function on the iPhone 16 Pro may be related to compatibility problems with the latest iOS version or specific hardware differences in the new device. Since it works fine on older models like the iPhone 14 Pro, this suggests the problem is likely app-related rather than account or report specific.

First, ensure the app is updated to the latest version from the App Store, as Microsoft frequently releases patches for new device compatibility. If the issue persists, try reinstalling the app and restarting the device. Also, check if there are any pending iOS updates, as these may include fixes for app performance. If the problem continues, it's best to report the issue directly through the Power BI app's support or feedback option, as it may require attention from Microsoft’s development team to address device-specific bugs.

[Konrad8484]

I've restart device. Didn't help.

I've reinstall PBI app. Didn't help.

Iphone is updated to newest version. Didn't help.

So, i'm waiting for update PBI app.

[oreduar]

hello @Konrad8484 ,

Please verify that you are using release 34.0
If you are using this release and still have issues - please reach out to us at mpbisup@microsoft.com

thanks 

Ori

[v-sathmakuri]

Hi @Konrad8484 ,

Thank you for reaching out to Microsoft Fabric Community.

We appreciate your patience, and we hope the update will resolve the issue for you soon. If you continue to experience problems after the update, feel free to reach out again.

Thank you for your understanding!!

[Konrad8484]

Oh, nice.

I thought that something wrong is in my Iphone settings.

Happy Easter 🙂

[mshenhav · Accepted solution]

Hey @Konrad8484 ,

Thank you for reporting this.

The next app version will include a fix to this issue. 

Please check the app store later this week for the update.

Best, Maya