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VSTS refresh timeout

Schedule refresh of dataset or schedule refresh does not work anymore. Here is the message:

 

All Prjs VSTS data refresh disabled

 

All Prjs VSTS data refresh has been disabled. You can learn about common reasons refresh fails in our help topics or reach out to our Community for help. As always, you can also contact support.

If you contact support for this issue, please provide them with the following information:

Activity Id: 3ac774ff-d487-4b9c-93a8-1c1ac40d61d3

Request Id: 48b3f237-4e58-4607-aa52-6e14a067a7ff

Cluster Name: WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net

Refresh Start Time: 08/03/2017 03:44:57Z

Refresh End Time: 08/03/2017 04:06:06Z

 

Status: Needs Info
Comments
v-qiuyu-msft
Community Support

Hi @ccPower,

 

Please go to dataset settings, verify the credential specify for the data sources are correct. And the schedule refresh is turn on. If credentials are fine, please refresh manually for the dataset to see if refresh can be completed successfully.

 

q4.PNG

 

Best Regards,
Qiuyun Yu 

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
ccPower
New Member

Tried that already. No refresh works - scheduled or manual. All fails in timeout. 

alan_t
Frequent Visitor

What Qiuyun suggested did not yield a solution. Problem is still occuring and has for months now. How can this get escalated or can you provide an alternaitve we use for VSTS reporting? Maybe Tableau?

 

This seems to have to do with the size of the data in VSTS, which PowerBi cant handle. May I suggest you provide the ability to select the amount of data by date (eg. Last 30, 60 or 90 days) to avoid this issue?

 

 

 PowerBiTimeout.PNG