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Tooltip colors not showing in Service

Hi,

I have noticed that tooltip colors in custom visuals don't show in Service (Desktop is fine) since around the beginning of the week. So the problem probably started with the latest Service version. I am seeing the problem in various custom visuals from various developers.

Can you please have a look at this.

Thank you

 

Status: Investigating

Hi @Alex_Koch ,

 

Can you provide detailed version information so we can reproduce the issue? If it is in PowerBI service, please tell us which browser is being used.

Any more details like custom visual type would be great.

Thanks in advance!

 

Best regards.
Community Support Team_Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @Alex_Koch ,

 

Can you provide detailed version information so we can reproduce the issue? If it is in PowerBI service, please tell us which browser is being used.

Any more details like custom visual type would be great.

Thanks in advance!

 

Best regards.
Community Support Team_Caitlyn

Alex_Koch
Frequent Visitor

Hi @v-xiaoyan-msft,

 

I have tried Edge and Chrome and both show the issue. The issue seems not to be specific to a certain visual, but affecting many custom visuals, e.g. Variance Chart (which is my own development), but also the famous Zebra BI Charts visual.

Tooltips show colored dots in Power BI Desktop, but not in the Power BI service. So to reproduce just pick one of the mentioned visuals and compare the look of the tooltips in PBI Desktop and service.

 

Thanks for investigating.

Kind regards

Alex