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Feedback Type:
Frown (Error)
Timestamp:
2024-11-18T23:37:12.3095479Z
Local Time:
2024-11-19T09:37:12.3095479+10:00
Session ID:
73fc5a8b-0433-4e1e-a789-397c3bccdb19
Release:
November 2024
Product Version:
2.138.782.0 (24.11) (x64)
Stack Trace:
Javascript:TypeError
at Lazy.factoryMethod (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.cartesianVisuals.min.js:8492:64)
at Lazy.getValue (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:211259:78)
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.desktop.visuals.min.js:8955:65
at arrayMap (https://ms-pbi.pbi.microsoft.com/minerva/scripts/powerbi.common.externals.js:25833:23)
at Function.map (https://ms-pbi.pbi.microsoft.com/minerva/scripts/powerbi.common.externals.js:34802:14)
at LazyTooltipBuilder.getTooltipItems (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.desktop.visuals.min.js:8955:36)
at get tooltipInfo (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.cartesianVisuals.min.js:8574:60)
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.cartesianVisuals.min.js:19088:132
at TooltipServiceDelegate.showTooltip (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.desktop.visuals.min.js:12152:56)
at SVGSVGElement.<anonymous> (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.desktop.visuals.min.js:12249:98)
PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.138.782.0","ModuleName":"https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.cartesianVisuals.min.js","Component":"Lazy","Error":"TypeError","MethodDef":"factoryMethod","ErrorOffset":"8492:64","ErrorCode":""}
OS Version:
Microsoft Windows NT 10.0.19045.0 (x64 en-GB)
CLR Version:
4.8 or later [Release Number = 528372]
Peak Virtual Memory:
71.7 GB
Private Memory:
1.04 GB
Peak Working Set:
1.43 GB
IE Version:
11.3636.19041.0
User ID:
27048de3-817d-4ada-8347-e98acdd1551e
Workbook Package Info:
1* - en-AU, Query Groups: 22, fastCombine: Enabled, runBackgroundAnalysis: False.
Telemetry Enabled:
True
Model Default Mode:
Import
Model Version:
PowerBI_V3
Enabled Preview Features:
PBI_qnaLiveConnect
PBI_enhancedTooltips
PBI_sparklines
PBI_scorecardVisual
PBI_fieldParametersSuperSwitch
PBI_setLabelOnExportPdf
PBI_oneDriveSave
PBI_oneDriveShare
PBI_useModernPublishDialogs
PBI_gitIntegration
PBI_newCard
PBI_buttonSlicerAuthoring
PBI_advancedSlicerTypeList
PBI_EimLessElevatedUser
PBI_mobileAutoReportLayout
PBI_daxInlineCopilot
PBI_aiNarrativesVisual
PBI_generateMeasureDescriptionsButton
PBI_visualCalculationsAuthoring
PBI_desktopReportAuthoringCopilot
Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_metricsArtifactsOnDesktop
PBI_b2bExternalDatasetSharing
PBI_onObject
PBI_odspSaveBackgroundUpload
PBI_publishDialogsSupportSubfolders
PBI_tmdlInDataset
PBI_enhancedReportFormat
PBI_directLakeRemoteModeling
PBI_textSlicer
PBI_qnaImproveLsdlCopilot
Disabled DirectQuery Options:
TreatHanaAsRelationalSource
Cloud:
GlobalCloud
DPI Scale:
100%
Supported Services:
Power BI
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Hi all,
Based on the above information, this issue is complex which may need to collect log files for further troubleshooting. Since community support engineers don't have that access, I would suggest opening a Support Ticket. If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.
The link of Power BI Support: Support | Microsoft Power BI
For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community
Best Regards,
Community Support Team _ Caitlyn