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Hover over text (tooltip) missing on Service when a column has only Icons as condittional formatting

The bug is that we are now not able to see the text that used to appear when we were hovering over a table or a matrix column that had Icons only selected as condittional formatting.

We are still able to see it on Desktop. We were able to see it on Service, but now not.

These are the settings:

gp10_0-1694011465204.png

gp10_1-1694011473435.png

These settings do not have anything to do with Tooltips.
Actually Tooltips must be turned off for this to appear.

gp10_3-1694011597165.png

 


This what we are able to see on Desktop when hovering over:

gp10_2-1694011509425.png


And this is what we see now on Service, nothing:

gp10_4-1694011628397.png

 

There are posts in here (from May!) that were marked as Delivered without never understanding the issue:
https://community.fabric.microsoft.com/t5/Issues/Tool-tips-are-missing-on-Power-BI-service/idc-p/341...

And as Still Investigating (from June!) here:
https://community.fabric.microsoft.com/t5/Issues/Hover-message-missing-in-service-and-May-2023-deskt...

Please have a look at this issue.
Thanks.

Status: Needs Info

Hi @gp10 ,

 

Thanks for the feedback, you are referring to this issue only occurring with Power BI Service, right?
Please check the version of Power BI Service you are currently using in About, as well as the browser you are using.

 

We'll get back to the product team as soon as it's acknowledged as an issue!

 

Best regards.
Community Support Team_Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Needs Info

Hi @gp10 ,

 

Thanks for the feedback, you are referring to this issue only occurring with Power BI Service, right?
Please check the version of Power BI Service you are currently using in About, as well as the browser you are using.

 

We'll get back to the product team as soon as it's acknowledged as an issue!

 

Best regards.
Community Support Team_Caitlyn

gp10
Advocate III

Hi @v-xiaoyan-msft , thanks for checking this.

Yes, this happens only on Power BI Service.
I'm using the latest PBI version (August 23), but it has been happening at least since May.
I have checked with Edge and Firefox and the issue remains.

Thanks.

gp10
Advocate III

@v-xiaoyan-msftany news? You have all the info you need.

gp10
Advocate III

Why are issues getting abandonded?
This one has all the info required.

gp10
Advocate III

@v-xiaoyan-msftany news????????????????