DM_GWPipeline_Gateway_TimeoutError

[TrevLc]

Most of our datasets are failing with the error

DM_GWPipeline_Gateway_TimeoutError

Here are some detailed logs of one of the failures

Data source error:	{"error":{"code":"DM_GWPipeline_Gateway_TimeoutError","pbi.error":{"code":"DM_GWPipeline_Gateway_TimeoutError","parameters":{},"details":[],"exceptionCulprit":1}}} Table: XXXXX.
Cluster URI:	WABI-AUSTRALIA-SOUTHEAST-redirect.analysis.windows.net
Activity ID:	102863cf-9705-4230-8356-90c55b612706
Request ID:	5b83fab5-5fd3-496f-abc3-d3214466f572
Time:	2023-05-11 15:01:26Z

[v-yetao1-msft]

Hi @TrevLc 

It’s a known issue . The engineers are actively working on this issue and I will come back with an update if there is any progress.

Best Regards,
Community Support Team _ Ailsa Tao

[TrevLc]

@v-yetao1-msft can you provide an estimate of when this will be resolved? This is affecting our entire organisation

[yigitozenates]

@v-yetao1-msft  Has an improvement been made? What is the latest situation? We are still getting errors.

[stepheniesoo]

@v-yetao1-msft , do we have any updates? it has been many days and it is impacting our automated report. 

thanks.

[ggoncalves]

Wednesday, May-17

@v-yetao1-msft, the problem continues, do we have any updates? 

[yigitozenates]

@ggoncalves @stepheniesoo @TrevLc 
Hello, I updated the gateway version to one of the versions on 2022. There is no problem for now, you can continue with this version until it is solved.

[stepheniesoo]

Hi @yigitozenates @v-yetao1-msft,

i have below error code after the automated report refresh. 

• Data source error{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"File contains corrupted data."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataFormat.Error"}}],"exceptionCulprit":1}}} Table: Data_Sales.

would you be able to help? 

thanks.

[Wesleyvanv]

Having the same issue @v-yetao1-msft :

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"Microsoft SQL: Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Class","detail":{"type":1,"value":"11"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourceKind","detail":{"type":1,"value":"SQL"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourcePath","detail":{"type":1,"value":"XXXX;XXXX"}},{"code":"Microsoft.Data.Mashup.ValueError.ErrorCode","detail":{"type":1,"value":"-2146232060"}},{"code":"Microsoft.Data.Mashup.ValueError.Message","detail":{"type":1,"value":"Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding."}},{"code":"Microsoft.Data.Mashup.ValueError.Number","detail":{"type":1,"value":"-2"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: dwh FactSales.