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WonOperations

Cannot open jira billing reports

Submitted by on ‎06-30-2017 02:11 PM

Everytime I try to open a billing report through jira I recieve the same error message.

 

"Jiraissue

DataSource.Error: Failed to find or load the registred Framework Data Provider.. This is a configuration issue with the file 'C:\Windows\Microsoft.NET\Framework64\v.4.0.30319\Config\machine.config'.

 

worklog

Load was cancelled by an error in loading a previous table

 

max_epic_worked_dt

Load was cancelled by an error in loading a previous table"

 

Please help! I need to view these reports...

Status: Needs Info
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3 Comments (3 New)
Comments
v-haibl-msft
Microsoft Employee
Microsoft Employee
‎07-03-2017 11:32 PM

@WonOperations

 

Are you using the JIRA template in Power BI Desktop? From the error message, it seems to be related to the .NET Framework. You can try to reinstall the .NET 4 to see if it helps.

BTW, do you receive the same error message when opening other PBIX files?

 

Best Regards,
Herbert

Vicky_Song
Impactful Individual
Impactful Individual
‎07-03-2017 11:33 PM
Status changed to: Needs Info
 
WonOperations
New Member
‎08-02-2017 11:29 PM

@v-haibl-msft No, I am not using the JIRA template. I am only using the software to look at reports. I have tried reinstalling all the .Net frameworks and nothing worked. Other reports do not open also they recieve the same error. Any PC I am using has this issue.

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