Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Join us for an expert-led overview of the tools and concepts you'll need to become a Certified Power BI Data Analyst and pass exam PL-300. Register now.

BI Service refresh failure

Currently getting refresh failures in the service, the gatweway is online, and all datasources are authenticating and connecting fine.

 

The error message I am getting is not very informatitve to diagnose further... anyone got ideas how to better diagnose these issues? 

 

The only error message I am getting is:

2018-03-13_08h03_54.png

Status: New
Comments
v-jiascu-msft
Microsoft Employee

Hi @DamienW,

 

I would suggest you file a support ticket here. If you can share the gateway log, I will try to help.

create ATicket

BI_Service_refresh_failure

 

Best Regards,

Dale

DamienW
Frequent Visitor

Thanks, will look at doing for future reference, it seems, the issues have resolved themselves, once i removed Google Analytics as the datasource, it seems I was hitting GA API quotas (via the desktop) and thus assumed it was also affecting the BI Service as well...

 

Happy to close this as aresolved