Azure Maps Not Displaying Locations Properly in Power BI Export to PDF and PowerPoint

[marisoarsan]

Hi everyone,

I'm encountering an issue with Azure Maps in Power BI, and I was hoping someone could help. I've been using Azure Maps in my reports for several months without any problems. However, recently, when I export my report to PDF or PowerPoint via Power BI Service, the map fails to display the location marker (bubble) and does not apply the automatic zoom to the specific coordinate.

To give you more context, my map only contains a single bubble to pinpoint a specific coordinate.

In the past, this worked perfectly, with the map automatically zooming in to the location and showing the bubble clearly. Now, after exporting, the map only shows the satellite image of the Earth, without any markers or proper zoom.

This issue only started occurring recently, and I'm unsure what could be causing it. Has anyone else experienced something similar?

Any advice on how to resolve this would be greatly appreciated!

Thank you in advance for your help 😊

[Anonymous]

Hi @marisoarsan 

We have reported this issue and submitted it to the product team.
They have been aware of the issue and the engineers will do their best to resolve it. I will update here if there is any progress, thanks for your patience. 

Best Regards,
Community Support Team _ Ailsa Tao

[marisoarsan]

Hi @Anonymous 

Thank you for your reply, but there's any updates now? 

Thank you again.