Lakehouse Missing Files in S3

[JP8991]

I have been using the Lakehouse a lot during this preview period and have been using shortcuts to Amazon S3 to view files and folders.

However as of today all files located in the root directory of one of my buckets are not showing up this is also the case in OneLake file explorer, screenshots below:

Lakehouse View

View in Amazon S3

[JP8991]

Hey @v-cboorla-msft do you have an update on this?

I have tried everything I can think of to fix this issue but have had no luck, even when I create new folders or files they are not appearing in my shortcut to the bucket both inside the Lakehouse or in OneLake.

[v-cboorla-msft]

Hi @JP8991 

Apologies for the delay in response.

I would request you to please go ahead with Microsoft support for this. Please raise a support ticket on this link: Microsoft Fabric Support and Status | Microsoft Fabric

Also once you have opened the support ticket , please do share the supportcase no. here. 

Thanks

[JP8991]

Apologies must have missed this.

Sorry this has not fixed the issue, I have tried a different browser as mentioned too in my original post, this is also a problem in OneLake file explorer.

[v-cboorla-msft]

Hi @JP8991 

Thanks for using the Fabric community and reporting this . 

I have reached the internal team for help on this. I will update you once I hear from them.

Appreciate your patience.

[JP8991]

Thanks for your help on this really hope this one can get sorted.

[v-cboorla-msft]

Hi @JP8991 

Following up to see if the below suggestion was helpful. And, if you have any further query do let us know.

[v-cboorla-msft]

Hi @JP8991 

Following up to see if the below suggestion was helpful. And, if you have any further query do let us know.

[v-cboorla-msft]

Hi @JP8991 

Welcome to Microsoft Fabric platform and thanks for posting your question here.

As I understand that you are not able to see the files located in the root directory of one of your bucket using shortcuts to Amazon S3.

While I tried to repro the scenario from my side, I am able to see the files and didn’t face any issue. I have attached the screenshots for your reference.

Here are some additional steps for troubleshooting your issue.

• Clear “Cookies and Cached data” of your browser.
• Private Mode (New InPrivate Window).    
• Try in different browser.

I hope this information is helpful. Please do let us know if you have any questions.