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kewaynes
Helper IV
Helper IV

Unexpected Tooltip Page Behavior

Hi,

 

I have run into something that seems interesting with the a tooltip page. 

 

I have a simple dataset:

 

kewaynes_0-1713382028074.png

 

I create a chart to show a running total:

kewaynes_1-1713382060555.png

 

 

I then create a tooltip page that the chart references. It uses the same running total measure. Everything works as expected.

kewaynes_2-1713382142504.pngkewaynes_3-1713382153242.png

 

However, here is where it gets interesting. If I add a slicer and filter to two categories, the tooltip starts to not work as I would expect:

 

kewaynes_4-1713382223491.pngkewaynes_6-1713382241576.png

 

It's as if the tooltip (located on a tooltip page) is being affected by the category. But the chart, which uses the same running total measure, is not. Bc the chart is still calculating the running total line correctly. And this unexpected behavior only happens when I apply the slicer. 

 

Any thoughts on what's causing this and how to get the tooltip to work as I would expect and still show a running total?

 

If it helps, I can try and share this demo report in drop box.

 

 

 

 

 

 

 

4 REPLIES 4
v-yangliu-msft
Community Support
Community Support

Thanks for the reply from @amitchandak , please allow me to provide another insight:

 

Hi  @kewaynes ,

According to research, my side shows normal values and cannot reproduce your scenario.

vyangliumsft_0-1713775845760.png

You can check to see if there are other tables associated with the table that are causing the data not to display properly

Make sure you have the latest version of Power BI Desktop:

Download Power BI Desktop from Official Microsoft Download Center

Can you share sample data and sample output in table format? Or a sample pbix after removing sensitive data. We can better understand the problem and help you

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

Hi Lui,

 

It won't let me add the file here. What's the easiest way for me to send it to you? Email?

amitchandak
Super User
Super User

@kewaynes , Seem strange. Make sure all values are passed to the tooltip page. This means "Keep all Filters" is on

amitchandak_0-1713407847162.png

 

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Thanks for the response. Keep all filters is indeed turned on in the tooltip page.

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