Customer Survey Analysis

Advocate IV
15127 Views
RafalK
Advocate IV
Advocate IV

Customer Survey Analysis

Customer Survey Analysis is used to check how the client evaluates different stages of the purchasing process.

This can be applied to any shop/vendor.

The analysis concentrates on the scores (from 0 to 10) provided by new and current customers. It is performed for four countries.

 

The first page of the dashboard shows overall score plus a distinction on what was the score for new and current clients.

The lower part of the page shows how different areas were evaluated.

 

The second page shows a combination of scores from new and current customers on one graph. The user can select a country or use a timeline filter to select when the survey has been performed.

 

 

 

 

Rafał Kun
jiler13
Frequent Visitor

This dashboard is amazing!! What visuals did you use for the line charts below? Did you just use a card and then a line chart or did you use a custom visual? 

 

Thanks!!

Hi,

It's a treemap, card and a line chart combined.

Rafał Kun

pbix file would be amazing! 🙂

Hey Rafal, 

can you upload the pbix file?

RafalK
Advocate IV
Advocate IV

Here is a link to the dashboard:

 

https://app.powerbi.com/view?r=eyJrIjoiNWY5OTJiZmMtN2E1Zi00N2U4LTk0NGQtNzQxMWI5MGZmZTE5IiwidCI6IjJlZ...

 

Please note, that there are two pages of this dashboard

Rafał Kun
avatar user