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KristofP
New Member

Account duplication

Dear

I received mail-notifications of new badges earned on my account (linked to my professional email) and when I click the link to see them, I can view my profile as others would see it: I saw my badges, my posts, ...

However, when I log in (with the same account that received the notification), I had to set up a new account (it asked to create a username and in the settings I could see it was newly created). I even tried to log into my personal account (as these are linked for my Microsoft Learn certifications), but then I was also asked to set up a new account.

-> How can get into my original account, instead of the duplicates that were created on the same e-mailadres?

1 REPLY 1
Natalie_iTalent
Administrator
Administrator

Hello @KristofP,

I am one of the Community Managers for Power BI.  Would you mind sending me a private message with your original account's username and Profile URL and I will take a look?

 

Best,

Natalie H.

Community Manager 

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