something went wrong. please try again later
3 TopicsPower BI Reports on Report Server will not open after upgrading to January 2025 Release?
All Power BI Reports are failing to render in report server access portal or let me click the three dots to manage after recent update - box simply pops up saying "An error has occurred. Something went wrong. Please try again later." I recently took over Power BI Report Server upgrades after my team lead left. I navigated to (https://www.microsoft.com/en-us/power-platform/products/power-bi/report-server), chose Advanced download options, and downloaded PowerBIReportServer.exe on the appropriate machine. I ran the January 2025 upgrade as a logged on user with Administrator privileges (not directly "Run as Administrator" on the .exe, if that matters), and performed the upgrade. After the recommended restart, I browsed to the report server URL and downloaded and installed the adjaced January 2025 Power BI Desktop optimized for Power BI Report Server. When I went to test functionality per SOP, immediately noticed Power BI Reports will not load or let me click the three dots to manage/interact in any way. Can anyone help me resolve this or had similar issue? I have browsed the log files located at (C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles) but not found anything obvious. Usually these upgrades are straight forward and we just test for the sake of procedure. Thanks! EDIT: Found this in the log after more checking this Morning: 2025-03-14 09:05:10.3352|ERROR|45|OData exception occurred: System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure. at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception) at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest, Boolean renegotiation) at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result) at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size) at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size) at System.Net.ConnectStream.WriteHeaders(Boolean async) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.GetResponse() at Microsoft.ReportingServices.Portal.ODataWebApi.Utils.PbixReportHelper.ShouldReShred(PowerBIReport entity, Uri basePortalUrl, ILogger logger, IPrincipal userPrincipal, String reportServerHostName) at Microsoft.ReportingServices.Portal.ODataWebApi.Common.CatalogItemControllerHelper`1.GetItem(String key) at Microsoft.ReportingServices.Portal.ODataWebApi.V2.Controllers.CatalogItemsController.GetEntity(String key, String castName) at Microsoft.ReportingServices.Portal.ODataWebApi.Controllers.Reflection.EntitySetReflectionODataController`1.GetRoot(ODataPath oDataPath, Int32& index) at Microsoft.ReportingServices.Portal.ODataWebApi.Controllers.Reflection.ReflectionODataController`1.Get(ODataPath oDataPath) at lambda_method(Closure , Object , Object[] ) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass6_2.<GetExecutor>b__2(Object instance, Object[] methodParameters) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ExceptionFilterResult.<ExecuteAsync>d__6.MoveNext().| RequestID = s_f0aaefca-1a6b-4716-b40d-54cc08f5ccdd 2025-03-14 09:05:10.3352|INFO|71|Sending response. Response code XXXXDOM\XXXXXXXXX 500, Elapsed time 0:00:00.0211895| RequestID = s_f0aaefca-1a6b-4716-b40d-54cc08f5ccddSolved1.7KViews0likes2CommentsPower BI Report Server January 2025 Upgrade - No (.pbix) Reports will open, "An error has occurred"
Hello, I recently upgraded Power BI Report Server to the January 2025 release and Power BI Desktop for RS to January 2025 version. Now when I navigate through the portal url to access reports, Paginated reports load as expected but all Power BI (.pbix) reports when clicked on to open render, "An error has occurred. Something went wrong. Please try again later." dialogue box. Same for any attempts to click the three-dots for other options. After digging into the logs at C:\Program Files\Microsoft Power BI Report Server\XXXXX\LogFiles, I found the entry noted further below. Not sure if worth noting, but this is for our Dev server which can only be accessed currently as HTTP and not HTTPS? Dev: http://xxxxx-dev/bi-Reports/ Prod: https://xxxxx-prod/bi-Reports/ or http://xxxxx-prod/bi-Reports/ Does anyone have any thoughts on how to resolve? I inherited this system for upgrade after my team lead left, and know more about using Power BI Report Server and Development than Configuration. Thanks! 2025-03-14 09:05:10.3352|ERROR|45|OData exception occurred: System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure. at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception) at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest) at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest, Boolean renegotiation) at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result) at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size) at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size) at System.Net.ConnectStream.WriteHeaders(Boolean async) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.GetResponse() at Microsoft.ReportingServices.Portal.ODataWebApi.Utils.PbixReportHelper.ShouldReShred(PowerBIReport entity, Uri basePortalUrl, ILogger logger, IPrincipal userPrincipal, String reportServerHostName) at Microsoft.ReportingServices.Portal.ODataWebApi.Common.CatalogItemControllerHelper`1.GetItem(String key) at Microsoft.ReportingServices.Portal.ODataWebApi.V2.Controllers.CatalogItemsController.GetEntity(String key, String castName) at Microsoft.ReportingServices.Portal.ODataWebApi.Controllers.Reflection.EntitySetReflectionODataController`1.GetRoot(ODataPath oDataPath, Int32& index) at Microsoft.ReportingServices.Portal.ODataWebApi.Controllers.Reflection.ReflectionODataController`1.Get(ODataPath oDataPath) at lambda_method(Closure , Object , Object[] ) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass6_2.<GetExecutor>b__2(Object instance, Object[] methodParameters) at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken) --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__5.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.Controllers.ExceptionFilterResult.<ExecuteAsync>d__6.MoveNext().| RequestID = s_f0aaefca-1a6b-4716-b40d-54cc08f5ccdd 2025-03-14 09:05:10.3352|INFO|71|Sending response. Response code XXXXDOM\XXXXXXXX 500, Elapsed time 0:00:00.0211895| RequestID = s_f0aaefca-1a6b-4716-b40d-54cc08f5ccddSolved1.5KViews0likes2CommentsSomething went wrong. Please try again later error after adding FQDN in Power Bi Report server
Hi Team, We are facing 'Something went wrong. Please try again later' error while opening the Power Bi dashboard (.PBIX) in Power Bi Report server and all the reports (.rpt) are working fine in same server. We are facing this issue after adding FQDN certificates into Power Bi Report server. Could you please assist on this.2.5KViews0likes3Comments