Unable to connect to database through Personal Gateway
Hello, I am having a connection issue with personal Gateway to our client database. One of our client stored their data in their database, and we managed their reporting through Power BI. Our client has created a credential and also added our IP address to whitelist to make sure we can access their data through Power BI. It worked on PBIX file and we can also refresh the data on desktop. But we want to automate the refreshing on Power BI service. So we have created a personal gateway (On Promise), but it pop up an error message when we try to connect. We have used the same credential as we used in Desktop PBIX file. It's not working through Gateway. Does anyone has the same experience? Is there any suggestion? Thank you in advance. Percy
