on-premises gateway error

2 Topics

On-Premises Data Gateway Not Showing in Power BI Service
Issue: I have installed and configured an On-Premises Data Gateway (ODBC-Gateway) to connect an ODBC data source (ODBC-SERVER) to Power BI. The gateway is online and running, but it does not appear in Power BI Service under Manage Connections and Gateways. Steps Taken: ✔ Installed & registered the gateway in Standard Mode ✔ Verified the gateway is online in the Gateway UI ✔ Restarted the gateway service ✔ Checked Power BI Service (app.powerbi.com) → Gateway not listed ✔ Ran network test (no issues) ✔ Confirmed Power BI tenant is in North Europe, Gateway in Australia East Request: Can someone help with that? It is my first time installing a server, could be a tenant restrictions, sync issues, or region conflicts preventing the gateway from appearing in Power BI? What should I do?
Solved
Beto_Zambom
1 year ago Place Service
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Any updated cause Gateway issue
Hi all, I would like to know are there any power bi version updated, will cause on-premises gateway can't find. My on premises gateway is online, however suddenly all of my dataflow can't refresh and the error msg "because the on-premises data gateway was not found and might have been deleted". Thank you for your help. Sammy Chu
sammy02hk
3 years ago Place Report Server
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