microsoft powerbi
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Report server on virtual machine - upgrade version
We are currently planning to upgrade our on-premises Power BI Report Server environment running on a Virtual Machine (VM). However, we are encountering intermittent failures during the upgrade process, which is blocking our deployment. Since this is a production environment hosting more than 1000 reports, we cannot proceed with the upgrade until we ensure absolute stability and identify the root cause of these issues. Problem Details & Symptoms: Intermittent Upgrade Failures: The upgrade process behaves inconsistently; it succeeds in some trial environments but fails randomly in others. Initial SSL Certificate Warnings: In the early stages of the upgrade attempt, the installer threw errors regarding the SSL certificate validation. Analysis Services Connectivity Issues: Upon examining the Power BI Report Server log files (PBIRS\LogFiles), we detected frequent connection timeout and authentication errors pointing to the underlying Analysis Services (SSAS) instance during/after the upgrade sequence. Due to the scale of our deployment (1000+ reports) and the corporate criticality of this server, we urgently request your technical assistance to review our environment and log files. Environment Details: Hosting Environment: Windows Server Virtual Machine (VM) Current PBIRS Version: Jan 26 Target PBIRS Version: May 26 Database Backend: SQL Server / SSAS Also , I could not find Microsoft’s official support ticket website. Could you please help any of these above? Thanks.Solved791Views0likes3Comments