error with visual
2 Topics
Error in visuals from outside - Couldn't retrieve the data for this visual
Hi all, I am having an issue loading visuals in my report on Power BI Report Server (January 2025). The visuals do not load in first trial but can load eventually by switching report pages multiple times (see below). The report has 6 unhidden and three hidden pages. Four of the unhidden pages each have a number of visuals (custom column charts) and eleven slicers. My report is build in Power BI Desktop RS (January 2025 version) with import data. The Access database with the full dataset is 333 MB and the PowerBI report on Desktop is 196 MB. From the server itself I can open the reports and load the visuals in Power BI Desktop for RS and in Power BI Report Server via a browser without any problems. From outside the server I can log in and load the first page of the report. I can (often) load the other report pages with the standard filtering. On each page I can filter my results using a number of slicers. The slicers are used on several visuals at the same report page AND synchronized on several report pages. When I try to filter using the slicer, the report server returns an "A network error was encountered Please check your connection to the internet". In "See details" I get: "Error fetching data for this visual Couldn't retrieve the data for this visual. Please try again later. Please try again later or contact support. If you contact support, please provide these details. Http Status Code200" If I try to select another report page (still with the slicer active) the new report page (often) doesn't load either. BUT if I return to the first report page (still with active slicer) then suddenly the visuals loads!!! If I add another slicer, again it will fail, but can eventually load using the above steps. This tells me that I have access and that the report is able to load, but for some reason it is not able to load in the first trial. Does any of you know what can cause this, and how to fix it? Any help will be much appriciated!Solved2.9KViews0likes13Comments
