Dynamic and hands-on professional, blending technical acumen with business insights having experience in front line customer relationship management. Expert in transforming data into actionable KPIs and creating insightful, interactive visualizations. Proficient in a wide range of digital marketing skills, encompassing database management, cloud-based integration, and automation. Specialized in the full cycle of digital marketing, from website design and SEO to targeted campaigns, event-driven marketing automation, and customer journey optimization. Proficient in Microsoft Power BI, Analysis Services, SQL, Power Automate, Power Apps, and Copilot Studio (AI Chatbot). Combining multiple cloud-based systems to deliver comprehensive strategies that drive business results, developing a custom dashboard in Power BI, automating workflows with Power Automate, or leveraging AI through Copilot Studio.