FP20 ANALYTICS CHALLENGE “IT Help Desk Analysis" 08-21-2023 09:43 AM

[Arbaz_Ahmad]

WELCOME TO FP20 ANALYTICS CHALLENGE “IT Help Desk Analysis"

ABOUT

Welcome to FP20 Analytics Challenge 8! With this challenge, we are going to analyse
IT service ticket data to build our own operational dashboards to measure metrics
over time. Your dashboard will help the organization identify automation candidates,
optimize usage, and reduce costs.

THE BRIEF

Within this challenge, you are presented with a reliable dataset that shows the IT
tickets data and Agents’ profiles for a fictitious company that you work for. You will
provide your actionable insight into your organization trends, usage patterns,
systems behaviours, service level agreement etc. It will help our IT department to
stay up to date with industry developments.

Thanks,

eyJrIjoiZWExNTM2NzctZWVmZi00YTAwLWJhOTctZmI1ZTg2ZTllMDA5IiwidCI6ImQ4ZTFiMDVlLTcwYWEtNGVmNy1iODc4LTQ2NmI2ODhmOTUyZiJ9

[andrefriscio]

Nice Job. Can u shared pbix please? 

andrefriscio@gmail.com

[AdolfoAdrian]

hello , 

can u shared pbix 

ADOLFOALEJANDROA@GMAIL.COM

[JoelLager]

Hi,

Nice job!

Is it possible for you to share the .pbix file with me? Thank you.

lager-jl@hotmail.com

[thiagoaf19]

Hi,

If possible, can you please share the .pbix file? Thank you.

thiago.af19@gmail.com

[MikelProqui]

Pueden enviarme el PBIX? (mikel.zarate@proquinorte.com)

[Anonymous]

hello, can you send me a pbix file (barineeviren@gmail.com)

[DiKi-I]

Can someone share the pbix file to me as well I am working on service analytics and this is quite useful.
aman18594@gmail.com

[bvieira10]

Please send pbix to brian.vieira.contact@gmail.com
I will even pay for this work

[slima26041974]

Great Job! Congratulations.

Can you share this pbix with me, please?

email: sandro.ti@gmail.com

[FlipWilson37]

Could you share this pbix with me? pwilsonlawyer@gmail.com

[phillipeO92]

Can you please share the pbix this is a very good looking dashboard. 

[kurtcurt]

hi, if possible, could you please share the pbix file via 1174375625@qq.com?

Thx so much.

[David_Mitchell]

Hi,

If possible, can you please share the .pbix file? Thank you.

[nizar-mouchtari]

hello good job,

it's brilliant

Can you please send the .pbix file to niz-555@hotmail.com
thank you very much.

[test45]

Hi Could you please share the pbix file 

[AdaLovelace]

Hello! Amazing job!

Could you send me the pbix file?

Tks,

[rg0677]

Could i get PBIX file, please?

[AdaLovelace]

Hello,

This project it's not mine...I'll be waiting too for the pbix 😛