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gooranga1's avatar
gooranga1
Power Participant
5 years ago

workspace with no admin access

Hi, I upgraded all our workspaces to the new version recently which all went fine except for 1 workspace. This workspace upgraded fine but since it has been upgraded I no longer have any admin acces...
Need Help
Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi gooranga1 

I try to upgrade a classic workspace to New and it works well.

Please try to check your Permission in Workspace access.

Best Regards,

Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

  • gooranga1's avatar
    gooranga1
    Power Participant
    5 years ago

    Hi Anonymous 

    Yes all the upgrades if all the other 20 workspaces worked fine, but 1 did not. Now I don't have access and my IT team can't seem to access it either?

     

    all I have as options are below. I was defintely an admin of this workspace before I ran the upgrade.

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Hi gooranga1 

      Do you have access to the admin portal?(The full admin portal can be accessed by global admins and users who have the Power BI service administrator role.)

      If you have access to it, you may try this way.

      Open the admin portal, choose the workspace , find your worksapce in filter(Name) then add admin in Access.

      For more info to Admin portal: Administering Power BI in the admin portal

      And I also search the issue list and find a problem like yours, I hope this could help you.
      Issue:Temporarily lose Admin permissions in Workspace

       

      Best Regards,

      Rico Zhou

       

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.