Forum Discussion

ele's avatar
ele
Frequent Visitor
2 years ago
Solved

what is this error? ServerError_ASAuthenticationFailed

why can't I find anything about this error and how do I fix it?
Seems like it's saying analysis services authentication failed. Any ideas what I need to do? These reports are using analysis services. 

Need Help
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi all,

    This is a known issue and has been resolved, please try again.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • ele's avatar
    ele
    2 years ago

    Apparently a known issue impacting only one client out of 8 for me. It looked isolated. I spent  a considerable amount of hours trying to get client's data back up that day. Never saw anything from MS.
    Thank you all

5 Replies

  • NandanHegde's avatar
    NandanHegde
    Super User
    2 years ago

    would suggest to reach out to the AAS team to check the failure logs within the AAS server to get the exact cause of the scenario as the error message is too generic in Power BI service side.

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi,
    I had the same problem yesterday, in addition, guest users were getting an error:

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi all,

    This is a known issue and has been resolved, please try again.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable
      2 years ago

      Where I can find details about this issue? 
      My clients demand an explanation as to what caused the lack of access to the data.

  • ele's avatar
    ele
    Frequent Visitor
    2 years ago

    Apparently a known issue impacting only one client out of 8 for me. It looked isolated. I spent  a considerable amount of hours trying to get client's data back up that day. Never saw anything from MS.
    Thank you all