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Advocate I
Advocate I

visual has exceeded available resources

Hi All,


I've been using PowerBI for the better part of a year now. For the last month and a half or a little more, we've had annoying failures to refresh for 6 of our 14 tile visualizations. It's also inconsistent. Some days certain tiles of the 6 refresh and others they don't. The dashboard in question contains nothing more than 14 pinned single data point cards. They are simple queries made to our Azure SQL Database. On the database, all the queries run immediately with no delay. I have all my visualizations set to connect live to our Azure database. I'm at a loss for what to do. It seems like it's an issue with resources on Microsoft's servers. Here's the error I get:


Resources Exceeded
This visual has exceeded the available resources. Try filtering to decrease the amount of data displayed.
Please try again later or contact support. If you contact support, please provide these details.


Activity IDc7b563f3-c93d-2aa1-2784-082b8d81f234
Request IDe4c3c75a-060f-6b40-8ab0-7ed194ba10c3
Correlation ID69832fcb-c121-4ed4-ca06-89d5275e48e2
TimeThu Jan 19 2017 11:09:24 GMT-0500 (EST)



Hi @jgarciabu,


Yes, the issue occurs when a visual has attempted to query too much data for the server to complete the result with the available resources.


As suggested in the error, you may need to try filtering the visual to reduce the amount of data in the result currently.Smiley Happy



View solution in original post

Not applicable

I am having the same issue!!


"visual has exceeded the available resources"Untitled.png


Can anybody help me out, I am at the on-site project and prepared 100+ reports.

Report having an issue of visual limit and no data is able to show but the report is not that much big only few measures are calculating.


Please, can anybody help me out?


Helper II
Helper II

I just ran into this problem today. I modified a report that I had previously published. The original report worked completely fine. The longest load time was maybe 5 seconds. In this 2nd itteration of the report, I modified one of the measures to use some more complicated logic. I also removed some measures from the model. The data set (which is a set of excel files) is literally the exact same. I've not added anything. At first it worked just fine. I came back to it today and made 0 changes but somehow now it is saying Visual has exceeded available resources. It makes no sense. 

Frequent Visitor

I also had this issue today.

This is what I found. I had a data set with 5 years of data and a visual displaying the last 5 days of data by default.

As soon as I went to 6 days the resources are exceeded.


I modified my desktop PBI to 2 years then I could go past viewing over the last 6 days of data.


Most likely the available resoruces are (data set size + visual memory usage + calculations / queries memory usage)


Of course the moderators will only repeat the documentation as the solution since they are not the software developers.

"The documentation is the final answer and correct"


Follow up:


I updated my date ranges once again to reproduce the error to confirm and the resources are not exceeded anymore.


My test outcome was not valid. So this must be an issue within the servers since my original dataset did not reproduce the error.


Not applicable

It must be so, that you have a random number of capacity as a Pro user, and then sometimes your organization is lower the threshhold and sometimes over. Then you get errors. Go figure.

Not applicable



I have the same problem. It says in the details "The query exceeded the maximum memory allowed for queries executed in the current workload group."


So it refers to the Power BI service. Works fine on desktop, not when I publish this to organization.


Advocate I
Advocate I

There are several topics where this issue is mentioned, but it looks like this one has the extensive discussion. I'd like to know what resources we're talking about. Is it CPU or memory? Is the limit on the server hosting SSAS, on the Gateway server, on the pc/laptop running Power BI Desktop/Service or is the limit on Microsofts side so that we cannot upgrade the resources that are being exceeded? If anyone knows anything about this, I would really appreciate it if you'd share it here.

Frequent Visitor

Also having this issue. Does not make sense. Need to understand limits better as it is turning a supposedly enterprise-level tool into a bear for certain critical tasks within my relatively-small dataset.

I am having the same issues. The dataset is not huge but I do have a number of measures becasue I need the model to be dynamic. The model works on the desktop (slow but works), but in the serivce it sometimes works and sometimes crashes. Also, I have noticed that the "spinning wheel" that used to tell me if the system was still calculating, is now gone and so I have no idea when all the calculations are compleded (I assume it vanishes when a model is nearing the resource limit). It's quite frustrating becasue you start to think that the model is stuck and then all of a sudden the data in refreshes. 


Is this all becasue we are not signed up to Premium Capacity? Other than major corporations, who can afford Premium Capacity at $4,000/month (or more)??? And then you start looking at Microsoft's pricing model for usage you start to wonder how anyone can really understand what their monthly bill is ever going to be. I call it the "Rube Goldberg Pricing Model". Very frustrating.



Would someone confirm if this is a Premium / Pro issue? Either I change my DAX or I don't know what to do. It seems that every time I upload my data I am going to see this issue. 

I just hope Microsoft bring us a solution.



I got this error today. On a relatively small set of data it is only a year but there are some complicated DAX expressions on it.


It seems the last straw was adding a PERCENTILEX.INC in a matrix. It won't even show 1 days worth of data which is only about 20 rows in the matrix. the table itself is only 436 rows.

Advocate I
Advocate I

I am having the same issue. I have a function that picks the latest date and time out of 5 Mn rows. And then uses that against other rows to calculate the relative age which then becomes the basis of the period for the chosen metric. It works well on my PBIX file as my desktop has 32 GB RAM. Our On Premise Datagateway runs on a VM with 4 GB RAM. Is there a possibility that if I increase the RAM on the VM, it would work fine?

I'd be interested in this as well. We're running our data gateway on Azure. Does the memory on the data gateway even matter, given that the report is hosted in the PBI service?

Helper IV
Helper IV

I'm having the same issue in the service, but not the desktop model (which is 20MB by the way). Have been using PBI for over a year and th is is the first time I've experienced this. Please fix.

New Member

Hi, I am too facing this issue. I have created my report using direct query in Azure SQL Database. My table has about 445 rows and a measure with sum of all values. Even though it is showing "Visual has exceeded avaliable resources". 

Im also facing this issue...What are the exact limitations when it comes to Power BI Service? 

Not applicable

Yeah, any updates? Power BI Web is way too slow with a Dataset of 200MB only, it just does not suffice.

Not applicable

I am also having the same issue. It takes too long to load the data into the graphs.  Please help asap.

Memorable Member
Memorable Member

as I understand the reply from Microsoft - it is the size of the record set.  Not the dax or visuals per se.  So i.e.  instead of trying to pull in X years of data - segment that / filter to a smaller data set.


but what is not said is how much is too much.... that would be worthy of note.....

There are definitely some limitations in regards to in-memory analysis as well.  I imagine that Power BI is running Azure Analysis Services behind the scenes and that a certain amount is allocated to each user.


My tabular dataset isn't huge.  I've seen this when I'm doing a significant number of date filters in a DAX measurement to create a date-dynamic measurement for historical trends.  It takes a good chunk of my RAM locally when running, but completely borks when it's published.


I guess the next step would be to set up my own SSAS for my tabular model, rather than relying on Power BI's.

Dan Malagari
Consultant at Headspring

interesting to hear.  in your comparison - how much RAM locally is it taking a good chunk of??  are you up in the 32G area on a server or more?

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