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nDevasani's avatar
nDevasani
Regular Visitor
9 months ago
Solved

undefinedorting Issue in Gantt Chart Visual in Power BI (Custom Sorting with Job ID)

  I am facing a sorting issue with the Gantt chart visual in Power BI and would appreciate any help or suggestions on how to resolve it. Problem Description: I am using the default Microsoft Gantt...
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  • nDevasani's avatar
    nDevasani
    9 months ago

    As soon as we select the grouping option, it defaults to sorting by start time, and there’s no way to revert it. I think we might need to wait until they either roll back to the older version or fix it.

     

    we swtitched to Matrix visual.

nDevasani's avatar
nDevasani
Regular Visitor
9 months ago

Hi Anjan, v-achippa 

Thank you for your response. We are already using a persisted Job_ID_Sort column in our model and have set Job_ID → Sort by Column → Job_ID_Sort.

The issue we are facing appears to be related to the Gantt chart version. We were previously using version 3.0.12.0, where the sorting was working correctly. Recently, the visual was upgraded to 3.2.4.0 in the Power BI Service, and since then, the sorting issue has reappeared.

We also tried creating a new report with the latest version (3.2.4.0) and deployed it to the service, but the issue persists.

It seems like the sorting behavior changed in the newer version of the visual, which is causing the inconsistency between Desktop and Service.

 

4871268 , some one else repoted the same issue.

v-achippa's avatar
v-achippa
Community Support
9 months ago

Hi nDevasani,

 

Thank you for the update. Since you already use a persisted sort column and the issue only started after the Gantt visual upgraded from 3.0.12.0 to 3.2.4.0, this is a regression in the custom visual itself. Power bi desktop may still use the older cached version but the service loads the latest version automatically, which is why the sorting changed.

Because this is a custom visual, fixes can only be made by the visual’s publisher. So I recommend you to please raise a support ticket for further assistance.
To raise a support ticket, kindly follow the steps outlined in the following guide:

Create a Fabric and Power BI Support Ticket - Power BI | Microsoft Learn

 

Thanks and regards,

Anjan Kumar Chippa

  • v-achippa's avatar
    v-achippa
    Community Support
    9 months ago

    Hi nDevasani,

     

    As we haven’t heard back from you, we wanted to kindly follow up to check that have you raised the support ticket? Is your issue resolved?

     

    Thanks and regards,

    Anjan Kumar Chippa

    • nDevasani's avatar
      nDevasani
      Regular Visitor
      9 months ago

      As soon as we select the grouping option, it defaults to sorting by start time, and there’s no way to revert it. I think we might need to wait until they either roll back to the older version or fix it.

       

      we swtitched to Matrix visual.

      • v-achippa's avatar
        v-achippa
        Community Support
        9 months ago

        Hi nDevasani,

         

        Thank you for the response and confirming that you switched to Matrix visual. For now please use Matrix visual until it gets fixed. We are closing this thread for now. If you have any further issue, please raise a new thread in the community forum, we are ready to assist you on it.

        Thank you for being part of Microsoft Fabric Community.

         

        Thanks and regards,

        Anjan Kumar Chippa