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Sreekanth910082's avatar
Sreekanth910082
Frequent Visitor
1 year ago

undefined The PostgreSQL source doesn't support encrypted connections

Last refresh failed: 8/24/2024, 4:09:48 PM
There was an error when processing the data in the dataset.Hide details
Data source error: The PostgreSQL source doesn't support encrypted connections. (Source at xxxxx;xxxxx.). The exception was raised by the IDbCommand interface. Table: Sale-Order and Line-N.
Cluster URI: WABI-INDIA-CENTRAL-A-PRIMARY-redirect.analysis.windows.net
Activity ID: 20142518-77e5-4823-a742-f2921967bce5
Request ID: 1349f593-1ecd-4a8d-a9b0-f27fc17c7250
Time: 2024-08-24 10:39:48Z
anyone please help me on top of this issue

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2 Replies

  • tharunkumarRTK's avatar
    tharunkumarRTK
    Super User
    1 year ago

    Sreekanth910082 

    This seems like you got this error in Power BI service. Have you connected to your postgres server through on premises data gateway? If yes then have you checked whether you installed all the necessary certificates in the gateway manchine?

     

    Also try modifying the gateway connection to unencryptted connection and check status of the connection.

     

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  • SaiTejaTalasila's avatar
    SaiTejaTalasila
    Super User
    1 year ago

    Hi Sreekanth910082 ,

     

    Please update your data source credentials and see whether the same issue occurs or not.If it's not working then you have work with your db team and power bi tenant admin and need to check the details whatever tharunkumarRTK mentioned.

     

    Thanks,

    Sai Teja