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Anonymous
Not applicable

unable to render paginated reports

 

Hi everyone

i am facing an issue with Power BI paginated reports. Some users can see the report and some cannot and view this error message? (viewers have a PBI free license). Any idea of the issue and how to solve it? 

thank you very much

 

Kat12345_0-1663141341711.png

 

3 ACCEPTED SOLUTIONS
garythomannCoGC
Impactful Individual
Impactful Individual

Hi Kat, I have not seen this error before.  I assume that the report is running on the PBI Service?  Can you post a screenshot of the 'Show technical details' link?

View solution in original post

v-yangliu-msft
Community Support
Community Support

Hi  @Anonymous ,

 

This may be related to your use of the database, if your database is cloud, your users are free can see the paginated report, if your database exists local, then only your local users can view, external users can not view, you need to see whether these users have access to the database.

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Anonymous
Not applicable

hi Gary, finally we found the issue, it was due the permissions. Thx for your support. Have a nice day

View solution in original post

4 REPLIES 4
Anonymous
Not applicable

hi Gary, finally we found the issue, it was due the permissions. Thx for your support. Have a nice day

Hi @Anonymous

 

What was the permission that we need to for the above issue to get fixed, can you please help me with that?

v-yangliu-msft
Community Support
Community Support

Hi  @Anonymous ,

 

This may be related to your use of the database, if your database is cloud, your users are free can see the paginated report, if your database exists local, then only your local users can view, external users can not view, you need to see whether these users have access to the database.

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

garythomannCoGC
Impactful Individual
Impactful Individual

Hi Kat, I have not seen this error before.  I assume that the report is running on the PBI Service?  Can you post a screenshot of the 'Show technical details' link?

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