Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
3 years ago
Solved

unable to render paginated reports

 

Hi everyone

i am facing an issue with Power BI paginated reports. Some users can see the report and some cannot and view this error message? (viewers have a PBI free license). Any idea of the issue and how to solve it? 

thank you very much

 

 

  • Hi Kat, I have not seen this error before.  I assume that the report is running on the PBI Service?  Can you post a screenshot of the 'Show technical details' link?

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi  Anonymous ,

     

    This may be related to your use of the database, if your database is cloud, your users are free can see the paginated report, if your database exists local, then only your local users can view, external users can not view, you need to see whether these users have access to the database.

     

    Best Regards,

    Liu Yang

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    3 years ago

    hi Gary, finally we found the issue, it was due the permissions. Thx for your support. Have a nice day

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    hi Gary, finally we found the issue, it was due the permissions. Thx for your support. Have a nice day

    • usinghal's avatar
      usinghal
      Frequent Visitor

      Hi @Anonymous

       

      What was the permission that we need to for the above issue to get fixed, can you please help me with that?

  • garythomannCoGC's avatar
    garythomannCoGC
    Icon for Impactful Individual rankImpactful Individual

    Hi Kat, I have not seen this error before.  I assume that the report is running on the PBI Service?  Can you post a screenshot of the 'Show technical details' link?

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi  Anonymous ,

     

    This may be related to your use of the database, if your database is cloud, your users are free can see the paginated report, if your database exists local, then only your local users can view, external users can not view, you need to see whether these users have access to the database.

     

    Best Regards,

    Liu Yang

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.