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AdiTedjasukmana's avatar
AdiTedjasukmana
New Member
8 years ago
Solved

unable to load the model in Subscription Email Sent

Hi there,   I have set a subscibtion on PowerBI. It has been working well until a couple weeks ago, it starts to randomly send me a report with "Something went wrong - Unable to load the model" err...
Need Help
  • Anonymous's avatar
    Anonymous
    8 years ago

    AdiTedjasukmana,


    Have you checked that if there are any errors in Refresh History in Power BI Service? Are you able to manually refresh the dataset in Power BI Service?

    Additionally, how about you delete the subscription and re-create the subscription?

    Regards,
    Lydia

Anonymous's avatar
Anonymous
Not applicable
8 years ago

AdiTedjasukmana,


Have you checked that if there are any errors in Refresh History in Power BI Service? Are you able to manually refresh the dataset in Power BI Service?

Additionally, how about you delete the subscription and re-create the subscription?

Regards,
Lydia

AdiTedjasukmana's avatar
AdiTedjasukmana
New Member
8 years ago

I did check the history but everything seems to be fine. 

 

I will try your other suggestion to remake the subscription and monitor it for a few days. 

 

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    AdiTedjasukmana,

    How is the issue going?

    Regards,
    Lydia

    • AdiTedjasukmana's avatar
      AdiTedjasukmana
      New Member
      8 years ago

      Hi Lydia,

       

      After I redid the subscription, the issue went away. Thank you!

      • taiyun's avatar
        taiyun
        Frequent Visitor
        8 years ago

        I'll like to reopen this ticket.

         

        i have a report with many tabs, one subscription to a group of audience, since RLS do not work with Subscribe Others, and to subscribe themselves, they need a Pro License, even though it is from a Premium Capacity. (Lame to be honest)

         

        It was working only some tabs, but most other tabs have the same error. I then removed all subscriptions, re-publish the report, redid the subscription, the error still persists, just for different tabs. 

         

        Can someone please please advise me ?