Forum Discussion

AdiTedjasukmana's avatar
AdiTedjasukmana
New Member
8 years ago
Solved

unable to load the model in Subscription Email Sent

Hi there,   I have set a subscibtion on PowerBI. It has been working well until a couple weeks ago, it starts to randomly send me a report with "Something went wrong - Unable to load the model" err...
Need Help
  • Anonymous's avatar
    Anonymous
    8 years ago

    AdiTedjasukmana,


    Have you checked that if there are any errors in Refresh History in Power BI Service? Are you able to manually refresh the dataset in Power BI Service?

    Additionally, how about you delete the subscription and re-create the subscription?

    Regards,
    Lydia

Anonymous's avatar
Anonymous
Not applicable
8 years ago

AdiTedjasukmana,


Have you checked that if there are any errors in Refresh History in Power BI Service? Are you able to manually refresh the dataset in Power BI Service?

Additionally, how about you delete the subscription and re-create the subscription?

Regards,
Lydia

  • AdiTedjasukmana's avatar
    AdiTedjasukmana
    New Member
    8 years ago

    I did check the history but everything seems to be fine. 

     

    I will try your other suggestion to remake the subscription and monitor it for a few days. 

     

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      AdiTedjasukmana,

      How is the issue going?

      Regards,
      Lydia

      • AdiTedjasukmana's avatar
        AdiTedjasukmana
        New Member
        8 years ago

        Hi Lydia,

         

        After I redid the subscription, the issue went away. Thank you!