Forum Discussion
Ronnie7
7 years agoHelper II
there was a data source access error. please contact Gateawy admin
Hello, I have created a report in PowerBI Desktop using SSAS tabular model, i'm connecting live. Everthing looks good in the desktop version. all of the graphs are rendering proprely. However,...
Greg_Deckler
7 years agoCommunity Champion
If you have a Pro license, open a support ticket, that's a tough one to troubleshoot.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
Ronnie7
7 years agoHelper II
Greg_Deckler I'm a pro user, i'm unable to create a support ticket, some required fields such as "Problem Type" and "Category" are blank and I can't choose anything...when i try to submit it says i have to provide those.
Very very frustrating.
- Greg_Deckler7 years agoCommunity Champion
Ronnie7 - I verified that and submitted it as an issue.
https://community.powerbi.com/t5/Issues/Cannot-submit-Support-Ticket/idi-p/547049#M33805
- Ronnie77 years agoHelper II
Greg_DecklerThanks Greg!