Forum Discussion
jennyy
8 years agoFrequent Visitor
there was a data source access error. Please contact the gateway administrator
the gateway worked well before but since yeasterday we encountered error when retriving data. i can see the metedata but cannot retrive data. error message is "there was a data source access error. P...
- 8 years ago
Please launch Regedit, search for HKEY_CLASSES_ROOT\MSOLAP.5
If there is a MSOLAP.5 key, delete it and restart the GW service to see if it works. (Please backup your registry keys before deleting)
Best Regards,
Herbert
v-haibl-msft
Microsoft Employee
8 years ago
Please launch Regedit, search for HKEY_CLASSES_ROOT\MSOLAP.5
If there is a MSOLAP.5 key, delete it and restart the GW service to see if it works. (Please backup your registry keys before deleting)
Best Regards,
Herbert
- jennyy8 years agoFrequent Visitor
Hi Herbert,
Your solution works for me. Thank you very much.
Best Regards
Jenny