Forum Discussion

jennyy's avatar
jennyy
Frequent Visitor
8 years ago
Solved

there was a data source access error. Please contact the gateway administrator

the gateway worked well before but since yeasterday we encountered error when retriving data. i can see the metedata but cannot retrive data. error message is "there was a data source access error. P...
  • v-haibl-msft's avatar
    8 years ago

    jennyy

     

    Please launch Regedit, search for HKEY_CLASSES_ROOT\MSOLAP.5

    If there is a MSOLAP.5 key, delete it and restart the GW service to see if it works. (Please backup your registry keys before deleting)

     

    Best Regards,
    Herbert