Forum Discussion

karrywei's avatar
karrywei
Regular Visitor
3 years ago

slow loading reports in web

hello all,   I just noticed all my reports (less than 20 reports) are taking long time to load in the web page (https://app.powerbi.com/), since the beginning of Apr, 2023. and before Apr, everythi...
Need Help
visheshjain's avatar
visheshjain
Impactful Individual
3 years ago

Hi karrywei,

 

Please can you clarify for us, that the refreshes you are talking about are they PBI Service refresh or PBI Desktop refresh?

karrywei's avatar
karrywei
Regular Visitor
3 years ago

hello visheshjain

 

It's the PBI service, not the desktop. the same reports runs pretty fast in desktop.

  • visheshjain's avatar
    visheshjain
    Impactful Individual
    3 years ago

    Hi karrywei,

     

    The desktop refreshes will always be faster, as they depend on the specs of your machine.

     

    I had a question in regards to your current and a previous response, that if you are talking about the refreshes in PBI Service, how are you refreshing without a gateway?

    Do you have data coming from some cloud source that does not require a gateway? If yes, then please also check if the same source is being used in refreshing multiple reports at the same time or not.

     

    This is all that I can think of, that you can do until MS upgrades its infrastructure.