Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

sharing reports via 'app' to external users - user cannot view reports

Hi have shared reports with an external user in 'app' however they cannot view reports that i have shared.  I have tried up level permissions, checked with IT manager they are setup as external user, does anyone have any advice here please? Thank you!

Show and Tell

6 Replies

  • v-yuta-msft's avatar
    v-yuta-msft
    Icon for Community Support rankCommunity Support
    7 years ago

    Hi mrwilson,

     

    This issue maybe caused by reasons below, please check them.

     

    1. To share external users report, dashboard or app, you should add the external user to your group in azure portal, click Azure Active Directory-> All users-> New guest user.

     

    2. To share content with others(not matter external or internal), the user who be shared with should have pro license.

     

    Regards,

    Jimmy Tao

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Thanks yes they are added as guest users as per instructions, yes they have Power BI pro licence assigned (sorry should have added this in), what elase could be causing them to not see reports in PBI?

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        Is there any other solutions i could try in this instance?

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Try going to the app, then copy/pasting the link to the user. I've noticed that the links that the emails and publish functionality are generating are broken.