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KossXL's avatar
KossXL
Helper I
2 years ago

report update error in the service

Hey, everybody.
I've seen this problem occurring from time to time with users.
Is there a solution?

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"MySQL: Fatal error encountered during data read."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourceKind","detail":{"type":1,"value":"MySql"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourcePath","detail":{"type":1,"value":"</ip>:;admin_ibs"}},{"code":"Microsoft.Data.Mashup.ValueError.ErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Message","detail":{"type":1,"value":"Fatal error encountered during data read."}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: students_ibs.

7 Replies

  • KossXL 
    "MySQL: Fatal error encountered during data read" seems like an error thrown by the database. Is it a direct query data model?

    • KossXL's avatar
      KossXL
      Helper I

      Data import is used. What is interesting is that when updating from desktop there is no such problem, the error occurs only when scheduled update in service and then not every day.

  • As far as what I understand, this issue is happening in service and it is intermediate. 

    > can you check how these queries are running at the db end? May be you can find a detailed error message?
    > if it is due to a scheduled data pipeline activity at the db end then you would not see such error if you change the schedule, have you tried changing the schedule?

    • KossXL's avatar
      KossXL
      Helper I

      Yes, I changed the refresh time today, it didn't help at all, it gave me an error

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi KossXL ,

    May I ask if your problem has been solved. If the above reply was helpful, you may consider marking it as solution. If the problem is not yet solved, please feel free to ask us a question.

     

    Best Regards,

    Ada Wang