Forum Discussion

pxsam's avatar
pxsam
New Member
10 years ago

registering gateway failed

Hi all,   After the installation of the on-premise gateway (enterprise not personal), step for Sign in fails with the following result:    One or more errors occurred. Request error: Id: '687942...
MRPBI's avatar
MRPBI
New Member
9 years ago

Hi All,

 

My first post on the community...thank you in advanced for your assistance and knowledge.

 

I have installed the Power BI Gateway on a machine and am attempting to sign in. When I select Sign In I am presented with a username and password screen from microsoft. I am not asked to choose the type of account (i belive this is normal)

 

When I enter my credentials I am given the error below.

 

"

Network request returned unexpected error.
Request error: Id: 'baa65f96-c16e-461f-a69c-d1f7847ec9d4', Status code: 'Unauthorized', Timestamp: '11/29/2016 13:36:57 +00:00', ErrorCode: '', Detail: ''
at Microsoft.PowerBI.DataMovement.EnterpriseGatewayConfigurator.ConfiguratorClientExtensions.<GetClusterUri>d__0.MoveNext()

"

I would greatly apprciate your assistance to get this gateway configured.

 

Background:

We have never installed PowerBI GW on this machine

2 of our users have a Pro Subscription (including me)

Our organisation that does not use any O365 product or Exchange for its Mail Exchange

 

Many thanks

 

MRPBI

jholliday's avatar
jholliday
New Member
9 years ago

I'm getting a similar result, but with a NullReferenceException.

  • MRPBI's avatar
    MRPBI
    New Member
    9 years ago

    I managed to get around this by uninstalling the PBI GW, restarting and re-installing.

     

    Its the same version i installed and i never received any errors on the first install.

     

    If i figure out the RC i will post back!