Forum Discussion

pxsam's avatar
pxsam
New Member
10 years ago

registering gateway failed

Hi all,   After the installation of the on-premise gateway (enterprise not personal), step for Sign in fails with the following result:    One or more errors occurred. Request error: Id: '687942...
ankitpatira's avatar
ankitpatira
Community Champion
10 years ago

pxsam I had read somewhere on gateway registration error and possible solution was to signout first from power bi desktop, then install gateway and then sign in power bi desktop with same account you had used for gateway. Not entirely sure if this will fix it but you can try it out. Basically make sure account used in pbi desktop to publish and gateway is same.

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi ankitpatira,

     

    I am facing same problem, I have tried loging out  from my power bi desktop, but still its not working.  I have priviously done On-premise gateway installations on my laptop it worked. But when I am installing on my on-premise server I am getting following error

     

    Network request returned unexpected error.
    Request error: Id: 'df658465-7fc0-4a9b-90f2-a39d920588d7', Status code: 'BadRequest', Timestamp: '07/20/2017 08:13:22 +00:00', ErrorCode: '', Detail: ''
    at Microsoft.PowerBI.DataMovement.GatewayCommon.ConfiguratorClientExtensions.<DiscoverEmailProperties>d__7.MoveNext()

     

    Guys please advice as it is urgent