Forum Discussion

imkhan222's avatar
imkhan222
Regular Visitor
9 years ago

refresh now is not working it does not execute

Hi,

 

when i click refresh now it just does not execute, it does not even show a log or an error to see whats the problem.

I am using a dataset which connects to on premises data source through powerbi personal gateway and google data source.

 

 

 

thanks,

imran

3 Replies

    • kcantor's avatar
      kcantor
      Community Champion
      9 years ago

      I have an open ticket on this issue. HEre is the latest I have received:

      Hi Kristi,

       

      I hope you are doing well. Thank you very much for your time and patience in this matter.

       

      I have reviewed the Activity ID you provided during our troubleshooting today and I engaged the product Group to get their insights and assistance to resolve this issue. It seems that it is an issue that the Product Group is actively working to fix.

       

      I will keep investigating the issue further with the Product Group meanwhile I will keep you updated.

       

      Thank you very much again for your time and patience.

       

      I hope you have a wonderful day!

       

      Best regards,

      • kcantor's avatar
        kcantor
        Community Champion
        9 years ago

        Spoke with tech again today. One fix has already been pushed out. It did not help me but maybe helped with some of your issues.